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Privacy & Cookie Policy

With this privacy notice, we inform you about the processing of your personal data when you visit or use the Vantage Towers (“VT”) Merchandise Shop (“Webshop”).

Last updated: 10 April 2026

  1. Who is responsible for processing your personal data?

1.1 Website operation and visitor data

For personal data processed in connection with the technical operation and use of this website, the data controller is:

Data Controller:

IPS Merchandise & Product Service GmbH

Hehner Straße 105

41069 Mönchengladbach, Germany

Phone: +49 216129988-0

Email: info@ips-werbemittel.de

 

Data Protection Officer:

IPS Merchandise & Product Service GmbH

Hehner Straße 105

41069 Mönchengladbach, Germany

Phone: +49 216129988-0

Email: info@ips-werbemittel.de

 

 

1.2 Processing related to Vantage Towers employees

For personal data relating to employees of Vantage Towers  that may be made available on this website (e.g. contact details, organisational information), the data controller is:

Data Controller:

Vantage Towers AG

Prinzenallee 11‑13

40549 Düsseldorf, Germany

info@vantagetowers.com

 

Data Protection Officer:

Vantage Towers AG – Attn: Data Protection Officer

Prinzenallee 11‑13

40549 Düsseldorf, Germany

E‑mail: privacy@vantagetowers.com

 

  1. Hosting

We host the content of our Webshop with the following provider:

 

CosmoShop GmbH

Bahnhofstraße 9

D-82223 Eichenau / Munich

Tel.: +49 89 – 3 79 79 66 – 0

Fax: +49 89 – 3 79 79 66 – 39

Email: info@cosmoshop.de

 

Data Processing Agreement

IPS has concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required agreement under data protection law, which ensures that the personal data of VT Webshop visitors is processed only according to specific instructions and in compliance with the GDPR.

 

In this privacy notice:

 

“we”, “us” or “our” refers to Vantage Towers and IPS, latter processing personal data on behalf of Vantage Towers

“you” refers to users , visitors (employees and Webshop visitors) of the VT Webshop

 

  1. What personal data we process, for which purposes and on what legal basis

3.1 Data processed for the operation of the VT Webshop

When using the VT Webshop, we process the following categories of personal data:

Categories of data:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referrer URL
  • Log and security data

Purposes of processing

  • Ensuring the technical operation and security of the Webshop
  • Displaying website content correctly
  • IT security and fraud prevention

Legal basis

  • 6(1)(f) GDPR (legitimate interest in operating a secure and functional Webshop)

3.2 Order processing and customer accounts

Categories of data:

  • Name
  • Delivery and billing address
  • E‑mail address
  • Order details (products, quantities, prices)
  • Payment status (no direct storage of full payment card data)

 

Purposes of processing

  • Processing and fulfilment of orders
  • Delivery of merchandise
  • Customer service and order communication
  • Accounting and statutory record‑keeping obligations

 

Legal basis

  • 6(1)(b) GDPR (performance of a contract)
  • 6(1)(c) GDPR (legal obligations)

 

3.3 Contact enquiries

If you contact us (e.g. via contact form or e‑mail), we process:

  • Name
  • Contact details
  • Message content

 

Purposes of processing

  • Responding to enquiries

Legal basis

  • 6(1)(f) GDPR (legitimate interest in responding to enquiries), or
  • 6(1)(b) GDPR where related to an order or contract

 

  1. Who we share your data with

Your personal data may be shared with the following recipients, where necessary:

 

  • IT and hosting service providers (web hosting, maintenance)
  • Logistics and shipping partners (for order delivery)
  • Payment service providers (for payment processing)
  • External service providers supporting VT Webshop operation

All service providers process personal data only on our documented instructions and are contractually bound under Art. 28 GDPR (Data Processing Agreement.

 

  1. International data transfers

Personal data is generally processed within the European Union / European Economic Area.

If, in exceptional cases, data is transferred to countries outside the EU/EEA, this is done only where:

  • an adequacy decision exists, or
  • appropriate safeguards (e.g. EU Standard Contractual Clauses) are in place, or
  • you have given explicit consent (Art. 49 GDPR).

 

  1. How long we keep your personal data

We retain personal data only for as long as necessary for the respective purposes, in particular:

  • order and billing data: according to statutory retention periods
  • technical log data: for limited security and troubleshooting periods
  • customer enquiries: until final resolution, unless longer retention is required by law

 

  1. Your rights as a data subject

You have the right to:

  • access your personal data (Art. 15 GDPR)
  • rectify inaccurate data (Art. 16 GDPR)
  • erase data (Art. 17 GDPR), where applicable
  • restrict processing (Art. 18 GDPR)
  • data portability (Art. 20 GDPR)
  • object to processing based on legitimate interests (Art. 21 GDPR)
  • withdraw consent at any time (Art. 7(3) GDPR)

To exercise your rights, please contact:

info@ips-werbemittel.de or privacy@vantagetowers.com

You also have the right to lodge a complaint with a competent data protection supervisory authority.

 

  1. Security of your personal data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

 

  1. Cookie Policy

Cookies

Our website uses so‑called "cookies". Cookies are small data packets that do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you close your browser. Persistent cookies remain on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can originate from us (first‑party cookies) or from third‑party companies (third‑party cookies). Third‑party cookies enable the integration of certain services from third‑party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for carrying out electronic communication, providing certain functions you have requested, or optimizing the website (essential cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing essential cookies to ensure the technically flawless and optimized provision of its services.

If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and e-privacy Directive ). This consent can be revoked at any time.

You can configure your browser to notify you when cookies are set, allow cookies only in individual cases, block cookies in certain cases or entirely, and automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Information about which cookies and services are used on this website can be found in this privacy notice and in the cookie settings.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned services. This is a legally required agreement under data protection law, which ensures that service providers process the personal data of our website visitors only according to our instructions and in compliance with the GDPR.